The 2023-24 CPD compliance filing is now open

File your CPD compliance statement before the deadline to avoid late fees and ensure that your membership remains in good standing.

HomeThe CIAContact us

Contact us

The Parliament building in Ottawa, Canada


Canadian Institute of Actuaries 
360 Albert Street, Suite 1740 
Ottawa, Ontario K1R 7X7 
Tel.:613-236-8196  
Fax:613-233-4552 
 

[email protected] – Use our corporate mailbox for questions, comments, information or requests.
[email protected] – Contact us in confidence to share any personal concerns or ways we can improve.
[email protected] – Open a ticket with our IT help desk for any website, access or account problems.
[email protected] – Request an interview or other media or public appearance inquiries.

To report on the conduct of an actuary, visit conduct and complaints.

Contact our department specialists

Communications: [email protected]
CPD compliance: [email protected]
Education: [email protected]
Events: [email protected]

Membership: [email protected]
Professional practice: [email protected]
Research: [email protected]
Volunteering: [email protected]

CIA Staff

To reach a staff member, dial 613-236-8196 and enter their extension found in [brackets].

Office of the Executive Director

Michel C. Simard

Michel C. Simard 
Executive Director [108]
Email

Membership, Finance and Operations 

Daniel Pilon

Daniel Pilon 
Director, Membership, Finance and Operations [110]
Email

Jacques Leduc

Jacques Leduc 
Associate Director, Membership, People and Culture [103]
Email

User icon

Lidia Frassine
Manager, Membership and Finance [102]
Email

User icon

Jean-Patrick LaForge 
Senior Coordinator, Membership [104]
Email

Gisele Msimango

Gisele Msimango
Senior Analyst, Finance [165]
Email

Volunteer Services

Sue Alcott

Sue Alcott 
Manager, Volunteer Services, People and Culture [118]
Email

Fabiana Ferraresso

Fabiana Ferraresso 
Coordinator, Volunteer Engagement [164]
Email

Linda Fleurant-Beaulieu

Linda Fleurant-Beaulieu 
Coordinator, Volunteer Administration (on leave)
Email

User icon

Fyndie Achidi
Assistant, Volunteer Services [168] 
Email

Information Technology (IT) 

Oliver Bishop

Oliver Bishop 
Manager, IT Business Solutions [125]
Email

David Gabriele

David Gabriele 
Specialist, IT [123]
Email

Amgalan Wilson

Amgalan Wilson 
Analyst, Web and IT [140]
Email

Communications, Marketing and Public Affairs 

Sandra Caya

Sandra Caya 
Director, Communications, Marketing and Public Affairs [116]
Email

Chris Fievoli

Chris Fievoli 
Actuary, Communications and Public Affairs [119]
Email

Marketing 

Kelly Fry

Kelly Fry 
Manager, Marketing [127]
Email

Reece Dyche

Reece Dyche 
Senior Coordinator, Content [158]
Email

Jenna Szklarczyk

Jenna Szklarczyk 
Senior Coordinator, Marketing [128] (on parental leave)
Email

Alison Capuano
Senior Coordinator, Marketing [121]
Email

Alejandro Rojas

Alejandro Rojas 
Coordinator, Web Content [120]
Email

Language Services 

Josée Gonthier

Josée Gonthier
Manager, Language Services and Public Affairs [106]
Email

Marie-Eve Bourgault

Marie-Eve Bourgault
Project Manager, Language Services [135]
Email

Maude Ayotte

Maude Ayotte
Translator-Editor, French [137]
Email

Raja Bourezgui

Raja Bourezgui 
Translator-Editor, French [141]
Email

User icon

Nourhane Atmani
Translator-Editor, French [166]
Email

User icon

Robbie McCaw
Editor, English [161] 
Email

Professional Practice, Research and Governance 

Lynn Blackburn 

Lynn Blackburn 
Director, Professional Practice, Research and Governance [117]
Email

Josée Racette

Josée Racette 
Manager, Professional Practice [107]
Email

Kyle Kortelainen

Kyle Kortelainen 
Project Manager, Professional Practice and Governance [162]
Email

Leona Campbell

Leona Campbell 
Senior Coordinator, Professional Practice and Conduct [124]
Email

Research 

Michael Bean 

Michael Bean 
Manager, Research Program [157]
Email

Esteban Rivera

Esteban Rivera 
Project Manager, Research and Professional Practice [159]
Email

User icon

Richard Brisbois
Project Manager, Research [169]
Email

User icon

Mohammad Dehghan
Specialist, Research Data 
Email

Education and International Affairs 

Alicia Rollo

Alicia Rollo
Director, Education and International Affairs [136] 
Email

Education

Joseph Gabriel 
Actuary, Education [150]
Email

Maria Dubois

Maria Dubois 
Manager, Examinations and Assessments [163]
Email

Leslie Lenton

Leslie Lenton 
Program Manager, Education [134]
Email

Clare Urquhart

Clare Urquhart 
Coordinator, Education [138]
Email

Mélodie Zhao 
Assistant, Education and Examinations [139]
Email

User icon

Rita Mann 
Assistant, Education [170]
Email

Professional Development 

Roxanne Gaudreau

Roxanne Gaudreau
Project Manager, Professional Development and Events [111] 
Email

User icon

Marrs Melville 
Assistant, Professional Development and Events [112]
Email

International Affairs

Sheryl Jay Ghattas
Senior Coordinator, Career and International Outreach [132] 
Email