Conduct and complaints
At the CIA, maintaining the highest standards of professional conduct is paramount. We take pride in fostering a culture of accountability and transparency within the actuarial community. Our members are subject to the professional and ethical obligations as set out in the Institute’s Rules of Professional Conduct and the Standards of Practice. Members failing to meet these obligations are subject to the Institute’s disciplinary process as set out in its Bylaws.
As part of our commitment to excellence, we offer a robust process for reporting on the conduct of an actuary.
Reporting on the conduct of an actuary is essential for upholding the integrity and reputation of the actuarial profession. It provides a mechanism for stakeholders to bring forward concerns regarding potential misconduct or breaches of ethical or practice standards. By reporting such issues, you play a vital role in promoting trust and confidence in the actuarial community.
Reporting on the conduct of an actuary is a straightforward and confidential process. If you have witnessed or suspect inappropriate behaviour, you can submit a report through one of the following channels:
- The CIA’s Executive Director: You can reach out to our Executive Director directly, who oversees the handling of conduct-related matters.
- The Chair of the Actuarial Profession Oversight Board (APOB): The APOB is responsible for providing oversight on matters related to the profession.
We understand the sensitivity of reporting on conduct issues. Rest assured that all reports are treated with utmost confidentiality throughout the disciplinary process, and the information provided will only be shared with relevant parties involved in the case.
The CIA’s disciplinary process is overseen by the Professional Conduct Board (PCB). Upon receiving a report, the PCB reviews the matter and assesses the information provided in accordance with the CIA Bylaws and related disciplinary policies and guidelines. The PCB takes care in ensuring a fair and unbiased examination of the matter.
The CIA is committed to protecting those who report in good faith on the conduct of an actuary. We have strict policies in place to prevent retaliation against individuals making reports, ensuring their safety and peace of mind.
If you have any questions or need assistance in making a report, do not hesitate to contact us. Your commitment to the values of the actuarial profession makes a significant impact on our collective success.