Contact us
Canadian Institute of Actuaries
360 Albert Street, Suite 1740
Ottawa, Ontario K1R 7X7
Tel.: 613-236-8196
Fax: 613-233-4552
[email protected] – Use our corporate mailbox for questions, comments, information or requests.
[email protected] – Contact us in confidence to share any personal concerns or ways we can improve.
[email protected] – Open a ticket with our IT help desk for any website, access or account problems.
[email protected] – Request an interview or other media or public appearance inquiries.
To report on the conduct of an actuary, visit conduct and complaints.
Contact our department specialists
Communications: [email protected]
CPD compliance: [email protected]
Education: [email protected]
Events: [email protected]
Membership: [email protected]
Professional practice: [email protected]
Research: [email protected]
Volunteering: [email protected]
CIA Staff
To reach a staff member, dial 613-236-8196 and enter their extension found in [brackets].
Office of the Executive Director
Alicia Rollo
Executive Director [108]
Email
Membership, Finance and Operations
Daniel Pilon
Director, Membership, Finance and Operations [110]
Email
Jean-Patrick LaForge
Specialist, Membership [104]
Email
Gisele Msimango
Senior Analyst, Finance [165]
Email
Mélodie Zhao
Coordinator, Membership [139]
Email
Information Technology (IT)
Oliver Bishop
Manager, IT Business Solutions [125]
Email
David Gabriele
Specialist, IT [123]
Email
Amgalan Wilson
Analyst, Web and IT [140]
Email
People and Culture
Jacques Leduc
Director, People and Culture [103]
Email
Volunteer Services
Sue Alcott
Manager, Volunteer Services, People and Culture [118]
Email
Fabiana Ferraresso
Coordinator, Volunteer Engagement [164]
Email
Linda Fleurant-Beaulieu
Coordinator, Volunteer Administration
Email
Sabrina Frassine
Assistant, Volunteer Services [168]
Email
Corporate Communications and Marketing
Director, Corporate Communications and Marketing (vacant)
Marketing
Kelly Fry
Manager, Marketing [127]
Email
Reece Dyche
Project Manager, Content [158]
Email
Alejandro Rojas
Senior Coordinator, Digital Marketing [120]
Email
Jenna Szklarczyk
Senior Coordinator, Marketing [128]
Email
Aidan Morris
Senior Coordinator, Social Media [129]
Email
Language Services
Josée Gonthier
Manager, Language Services and Public Affairs [106]
Email
Marie-Eve Bourgault
Project Manager, Language Services [135]
Email
Maude Ayotte
Translator-Editor, French [137]
Email
Governance and Professional Standards
Lynn Blackburn
Director, Governance and Professional Standards [117]
Email
Josée Racette
Manager, Governance and Professional Standards [107]
Email
Kyle Kortelainen
Project Manager, Governance and Professional Standards [162]
Email
Leona Campbell
Project Manager, Professional Standards and Conduct [124]
Email
Research, Practice Development and Public Policy
Sandra Caya
Director, Research, Practice Development and Public Policy [116]
Email
Chris Fievoli
Actuary and Associate Director, Research and Public Policy [119]
Email
Project Manager, Practice Development and Public Policy (vacant)
Research
Richard Brisbois
Project Manager, Research [169]
Email
Mohammad Dehghan
Specialist, Research Data
Email
Education and International Affairs
Chris Cramer
Director, Education and International Affairs [138]
Email
Joseph Gabriel
Actuary and Associate Director, Education [150]
Email
Stéphanie Carrier
Actuary, Examinations [171]
Email
Education
Maria Dubois
Manager, Examinations and Assessments [163]
Email
Leslie Lenton
Manager, Education [134]
Email
Sarah Cook
Senior Coordinator, Examinations [160]
Email
Rachel St. John
Senior Coordinator, Education [133]
Email
Nino Tshilombo
Assistant, Examinations [172]
Email
Rita Mann
Assistant, Education [170]
Email
Professional Development
Roxanne Gaudreau
Manager, Professional Development and Events [111]
Email
Marrs Melville
Assistant, Professional Development and Events [112]
Email
International Affairs
Sheryl Jay Ghattas
Senior Coordinator, Career and International Outreach [132]
Email