An enriching volunteer experience starts with being informed. The following resources provide details on policies, systems, and structures within the CIA as well as who to contact for additional support.

Orientation (login required) 

New volunteer orientation cover image New to volunteering? Learn everything you need to know about getting involved at the CIA – from how the types of volunteer roles through to share feedback. (Click on the icon to view the video. If you are a new volunteer, you will also be asked to sign off on relevant volunteer policies.)

Slide2 New in your role as chair? Get familiar with the strategic plan, how to recruit volunteers, and how to facilitate an excellent meeting. (Click on the icon to view the document.)

pog_en v2 New to project oversight groups? Discover what are the roles and responsibilities of POG members, and how this role contributes to the CIA's strategic goals.


Travel Policy

Volunteer Code of Conduct

Volunteer Whistle-Blowing Policy and Response Procedure

Volunteer Workplace Violence and Harassment Policy

Recognition and Awards Policy

Organizational information

2020–2023 Strategic Plan

Organizational chart

Head Office support