Canadian Institute of Actuaries - Institut canadien des actuaires

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CIA Head Office
Canadian Institute of Actuaries
360 Albert Street, Suite 1740
Ottawa, Ontario K1R 7X7

Tel.: 613-236-8196 (Extension numbers are listed in [ ] brackets below.)
Fax: 613-233-4552

To e-mail any of the CIA Head Office staff, please follow the format below:

First Name.Last

Organizational Chart of the CIA Head Office

Executive Director

Michel C. Simard
Executive Director [108]

Linda Fleurant-Beaulieu
Executive Assistant [113]
  • Supports work of the Executive Director
  • Supports Board

Operations (Finance, IT, HR, Membership, and Administration)

Jacques Leduc
Director, Membership and Operations [103]

  • Oversees the delivery of the following Head Office functions:
    • Membership
    • Finance
    • Human resources and facilities management
    • Information technology
    • Research
  • Supports Human Resources, Finance and Audit (HRFA) and Risk Committees of the Board

Shlomit Jacobson
Manager, Research [157]

  • Project management for CIA research projects
  • Provides drafting and writing support


Lidia Frassine
Manager, Membership and Finance [102]

  • Accounting
  • Membership dues
  • Tax receipts
  • Waiver of dues processing
  • Membership applications

Daniel Pilon
Manager, Finance and Membership [110]

  • Financial reporting and budget preparation
  • Staff payroll and benefits administration
  • Accounts payable and travel reimbursements

Information Technology (IT)

Ely Azzi
Manager, IT [115]

  • Maintains Head Office computer network
  • Coordinates all website development and maintenance
  • Manages the membership database, including the production of statistical reports

David Gabriele
Analyst, IT [123]

  • Supports day-to-day technology needs:
    • Systems maintenance
    • End user support
    • Network administration

Brent Gravelle
Analyst, Database [140]

  • Database maintenance and security
  • Data processing
  • Queries, reports, imports, and exports
  • Systems improvements and re-engineering 

Communications and Public Affairs

Les Dandridge
Director, Communications and Public Affairs [114]

  • Internal and external communications
  • Website
  • Government relations
  • Oversees support for Member Services Council
  • Oversees communications department

Sandra Caya  
Associate Director, Communications and Public Affairs [116]

  • Development of the CIA’s government relations (GR) program
  • Researches, plans, implements, and evaluates GR strategy
  • Manages member involvement in GR activities
  • Manages media outreach for GR and communications

Chris Fievoli
Staff Actuary, Communications and Public Affairs [613-656-1927]

  • Provides in-house technical actuarial support for CIA activities
  • Liaises with current members, future members, education partners, and the public on queries and other initiatives
  • Provides project management and drafting support for CIA public statements


Kelly Fry
Manager, Marketing [127]

  • Responsible for CIA branding
  • Sponsorship
  • Social media strategy

Nathan Pilbrow
Senior Coordinator, Digital Marketing [155]

  • Graphic design
  • Website content and design
  • Online classified ads

Maryanne Bright
Marketing Content Writer [158]

  • Content creation for events, publications, and web
  • Social media promotions


Josée Gonthier
Manager, Communications [106]

  • Oversees the publication process, including translation and scheduling of all publications, and reviews French and English documentation
  • Develops and evaluates new processes and procedures to streamline the throughput of the communications and public affairs department
  • Supports the leadership on special projects

Bonnie Robinson
Editor, English [112]

  • Edits and reviews all English documents
  • Oversees the production of Seeing Beyond Risk and the Annual Report
  • Provides drafting and editing support for special projects

Marie-Eve Bourgault
Editor, French [135]

  • Provides translation, editing, and proof-reading services for technical material in French
  • Oversees (e)Bulletin planning

Judith Lefebvre
Editor, French [137]

  • Provides translation, editing, and proof-reading services for non-technical material in French
  • Coordinates the translation of announcements and (e)Bulletin articles

Professional Practice and Volunteer Services

Lynn Blackburn
Director, Professional Practice and Governance [117]

  • Oversees volunteer management and development
  • Oversees support to the Actuarial Standards Board, Actuarial Standards Oversight Council, Practice Council, International Relations Council, and the Committee on Professionalism
  • Oversees continuing professional development (CPD) compliance
  • Manages election process
  • Manages policy development 

Josée Racette
Manager, Professional Practice [107]

  • Manages the development of Standards of Practice and guidance material, ensuring that the due process requirements are fully met and documented
  • Executes all aspects of the production of the French version of all corporate documents (e.g., standards, guidance material, Bylaws, Rules, policies, etc.), and coordinates the final review with the communications and public affairs department
  • Drafts the required changes to the Institute’s Bylaws, Rules of Professional Conduct, and policies, as needed

Leona Campbell
Senior Coordinator, Professional Practice and International Affairs [124]

  • Administrative support to the Practice Council, International Relations Council, Actuarial Standards Oversight Council, and Actuarial Standards Board
  • Supports the Committee on Professional Conduct
  • Oversees the continuing professional development (CPD) compliance and audit processes

Carmelina Santamaria
Coordinator, Volunteer Services [126]

  • Coordinates all volunteer services department activities
  • Provides administrative support to the Volunteer Management and Development Committee and the New Members Committee
  • Coordinates the development of orientation material and other documents for volunteers
  • Maintains the Volunteer Centre on the CIA website

Eric Mastropietro
Assistant, Volunteer Services [105]

  • Provides support for volunteer services department activities
  • Coordinates teleconference numbers, access codes, and posting of minutes for all committees
  • Assists chairs of all committees with recruitment needs

Education and Professional Development

Alicia Rollo
Director, Education and International Affairs [136] 

  • Oversees the development and delivery of the CIA’s eligibility and education requirements and processes
  • Mutual recognition agreements and international relations related to education
  • Oversees the development and delivery of education and professional development programs, meetings, seminars, and events for the Institute

Joseph Gabriel
Staff Actuary, Education [150]

  • In-house professional actuarial resource and content specialist for the education and professional development department
  • Responsible for enhancing the Institute’s education and professional development offerings
  • Manages career and membership outreach activities to promote the actuarial profession and the Institute
  • General inquiries regarding careers as an actuary

Nancy Jenkinson
Manager, Meeting Services [104]

  • Planning, logistics, and execution of meeting services for all CIA events, council, and committee meetings, CIA Annual Meeting, and specialty seminars
  • Manages program content development for Annual Meeting and specialty seminars

Leslie Lenton
Project Manager, Education and Professional Development [134]

  • Project management of education and professional development programs and initiatives
  • Administrative support to Eligibility and Education Council and its various committees
  • Manages the University Accreditation Program (UAP) and university relationships

Roxanne Vézina
Coordinator, Education and Professional Development [111]

  • Coordinates event and meeting registration processes
  • Meeting services
  • Planning and coordination of CIA webcasts