Canadian Institute of Actuaries - Institut canadien des actuaires
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CIA Head Office
Canadian Institute of Actuaries
360 Albert Street, Suite 1740
Ottawa, Ontario K1R 7X7


Tel.: 613-236-8196 (Extension numbers are listed in [ ] brackets below.)
Fax: 613-233-4552
E-mail: head.office@cia-ica.ca

To e-mail any of the CIA Head Office staff, please follow the format below:

First Name.Last Name@cia-ica.ca

Organizational Chart of the CIA Head Office

Executive Director Department

Michel C. Simard
Executive Director [108]
executive.director@cia-ica.ca

Shirley Ann Mahon
Executive Assistant [113]
  • Supports work of the Executive Director
  • Supports Board

Operations (Finance, IT, HR, Membership, and Administration)

Jacques Leduc
Director of Operations, Finance, and Administration [103]

  • Financial reporting and budget preparation
  • Supports Human Resources, Finance and Audit (HRFA) and Risk Committees
  • Human resources for Head Office
  • Information technology
  • Membership
  • Facilities management

Shlomit Jacobson
Manager, Research Projects [157]

  • Project management for CIA research projects
  • Provides drafting and writing support

Finance

Lidia Frassine
Manager, Finance and Membership [102]

  • Accounting
  • Membership dues
  • Tax receipts
  • Waiver of dues processing
  • Membership applications

Natacha Gascon
Coordinator, Finance [110]

  • Accounts payable
  • Travel reimbursements

Information Technology (IT)

Ely Azzi
Manager, IT [115]

  • Maintains Head Office computer network
  • Coordinates all website development and maintenance
  • Manages the membership database, including the production of statistical reports

David Gabriele
Analyst, IT [123]

  • Supports day-to-day technology needs:
    • Systems maintenance
    • End user support
    • Network administration

Brent Gravelle
Analyst, Database [140]

  • Database maintenance and security
  • Data processing
  • Queries, reports, imports, and exports
  • Systems improvements and re-engineering 

Communications and Public Affairs Department

Les Dandridge
Director, Communications and Public Affairs [114]

  • Internal and external communications
  • Website
  • Government relations
  • Oversees support for Member Services Council
  • Oversees communications department

Pascale Belleau (maternity leave until January 2018) 
Associate Director, Public Affairs [148]

  • Development of the CIA’s government relations (GR) program
  • Researches, plans, implements, and evaluates GR strategy
  • Manages member involvement in GR activities
  • Manages media outreach for GR and communications

Chris Fievoli
Staff Actuary, Communications and Public Affairs [613-656-1927]

  • Provides in-house technical actuarial support for CIA activities
  • Liaises with current members, future members, education partners, and the public on queries and other initiatives
  • Provides project management and drafting support for CIA public statements

Marketing

Kelly Fry
Manager, Marketing and Public Affairs [127]

  • Responsible for CIA branding
  • Manages government relations activities
  • Sponsorship
  • Social media strategy

Nathan Pilbrow
Senior Coordinator, Digital Marketing [155]

  • Graphic design
  • Website content and design
  • Online classified ads

Matthieu Landry
Senior Coordinator, Marketing [156]

  • Content writing for CIA continuing professional development events
  • Social media 
  • Sponsorship support

Publications

Josée Gonthier (maternity leave until January 2018) 
Manager, Communications [106]

  • Oversees the translation and publication process of all CIA publications, and reviews French CIA documents
  • Evaluates new processes and procedures to streamline the throughput of the communications department
  • Supports the department leadership on special projects

Marie-Eve Bourgault
French Editor [135]

  • Provides translation and editing services in French
  • Weekly announcements and French (e)Bulletin
  • Provides administrative support to the Member Services Council

Bonnie Robinson
Interim Manager, Communications [112]

  • Oversees the editing, translation, and publication process of all CIA publications
  • Edits and reviews all English documents
  • English (e)Bulletin and Seeing Beyond Risk editor
  • Weekly announcements

Judith Lefebvre
French Editor [106]

  • Provides editing services in French
  • English to French translation of short texts, social media posts, and announcements

Professional Practice and Volunteer Services Department

Lynn Blackburn
Director, Professional Practice and Volunteer Services[117]

  • Oversees volunteer management and development
  • Oversees support to the Actuarial Standards Board, Actuarial Standards Oversight Council, Practice Council, International Relations Council, and the Committee on Professionalism
  • Oversees continuing professional development (CPD) compliance
  • Manages election process
  • Manages policy development 

Josée Racette
Manager, Professional Practice [107]

  • Manages the development of Standards of Practice and guidance material, ensuring that the due process requirements are fully met and documented
  • Executes all aspects of the production of the French version of all corporate documents (e.g., standards, guidance material, Bylaws, Rules, policies, etc.), and coordinates the final review with the communications and public affairs department
  • Drafts the required changes to the Institute’s Bylaws, Rules of Professional Conduct, and policies, as needed

Leona Campbell
Senior Coordinator, Professional Practice [124]

  • Administrative support to the Practice Council, International Relations Council, Actuarial Standards Oversight Council, and Actuarial Standards Board
  • Supports the Committee on Professional Conduct
  • Oversees the continuing professional development (CPD) compliance and audit processes

Carmelina Santamaria
Coordinator, Volunteer Services [126]

  • Coordinates all volunteer services department activities
  • Provides administrative support to the Volunteer Management and Development Committee and the New Members Committee
  • Coordinates the development of orientation material and other documents for volunteers
  • Maintains the Volunteer Centre on the CIA website

Eric Mastropietro
Assistant, Volunteer Services [105]

  • Provides support for volunteer services department activities
  • Coordinates teleconference numbers, access codes, and posting of minutes for all committees
  • Assists chairs of all committees with recruitment needs

Education and Professional Development Department

Alicia Rollo
Director, Education and Professional Development [136] 

  • Oversees the development and delivery of the CIA’s eligibility and education requirements and processes
  • Mutual recognition agreements and international relations related to education
  • Oversees the development and delivery of education and professional development programs, meetings, seminars, and events for the Institute

Joseph Gabriel
Staff Actuary, Education [150]

  • In-house professional actuarial resource and content specialist for the education and professional development department
  • Responsible for enhancing the Institute’s education and professional development offerings
  • Manages career and membership outreach activities to promote the actuarial profession and the Institute
  • General inquiries regarding careers as an actuary

Nancy Jenkinson
Manager, Meeting Services [104]

  • Planning, logistics, and execution of meeting services for all CIA events, council, and committee meetings, CIA Annual Meeting, and specialty seminars
  • Manages program content development for Annual Meeting and specialty seminars

Vacant 
Project Manager, Education and Professional Development [134]

  • Project management of education and professional development programs and initiatives
  • Administrative support to Eligibility and Education Council and its various committees
  • Manages the University Accreditation Program (UAP) and university relationships

Roxanne Vézina
Coordinator, Education and Professional Development [111]

  • Coordinates event and meeting registration processes
  • Meeting services
  • Planning and coordination of CIA webcasts